Is this a legal fail in any way? Quotes from a letter received from the RAC today:

You’ve asked us not to send you any information about the other products and services RAC could offer you.

Indeed I did.

Normally we wouldn’t, but we’ve made some important changes at RAC that could benefit you. So, as a valued member, we wanted to make sure you were aware of them.

Translation: Because we actually don’t give a fuck about you, we’ll ignore your stated instructions and tell you anyway.

Did they even look at the chance this would piss off more people than would buy from them? Idiots.

• By David Ford, September 7, 2009 @ 8:42 am

  As I understand it you can put in a complaint under the Data Protection Act. I asked about it on cix a long time ago after a certain BMW dealership in London who I had the misfortune to have service my bike ignored my requests. Don’t know if any action was taken against them (probably not) but I didn’t get a mailing from them again.
  David

Other Links to this Post