RAC ignore your marketing opt-outs

Is this a legal fail in any way? Quotes from a let­ter received from the RAC today:

You’ve asked us not to send you any infor­ma­tion about the oth­er prod­ucts and ser­vices RAC could offer you.

Indeed I did.

Nor­mal­ly we wouldn’t, but we’ve made some impor­tant changes at RAC that could ben­e­fit you. So, as a val­ued mem­ber, we want­ed to make sure you were aware of them.

Trans­la­tion: Because we actu­al­ly don’t give a fuck about you, we’ll ignore your stat­ed instruc­tions and tell you any­way.

Did they even look at the chance this would piss off more peo­ple than would buy from them? Idiots.

The Mercy Deficit in the USA

There’s a great post by Char­lie Stross on his blog today, link­ing the cur­rent noise in the USA about health­care reform and also the release of Abdel­baset Al Megrahi from prison in Scot­land:

Even if Al Megrahi is a mass-mur­der­er, the fact remains that he is dying. It is long-stand­ing pol­i­cy in Scot­land to exer­cise the pre­rog­a­tive of mer­cy when pos­si­ble; in gen­er­al, if an impris­oned crim­i­nal is ter­mi­nal­ly ill, a request for release (for hos­pice care, basi­cal­ly) is usu­al­ly grant­ed unless they are believed to be a dan­ger to the pub­lic.

That’s because the jus­tice sys­tem isn’t sole­ly about pun­ish­ment. It’s about respect for the greater good of soci­ety, which is bet­ter served by reha­bil­i­ta­tion and rec­on­cil­li­a­tion than by revenge. We do not make our­selves bet­ter peo­ple by exer­cis­ing a grue­some revenge on the bod­ies of our van­quished foes. Ken­ny MacAskill, the Jus­tice Min­is­ter, did exact­ly the right thing in send­ing Al Megrahi home to die.

I’ve been watch­ing the war of words with increas­ing dis­be­lief for the past month, try­ing to get my head around the rea­son why so many loud, vocal cit­i­zens seem to be so adamant­ly opposed to some­thing that’s in their own best inter­ests — the US health­care sys­tem is utter­ly dys­func­tion­al, even for those with health insur­ance costs are spi­ral­ing out of con­trol, and the cur­rent sys­tem is becom­ing a major drag on eco­nom­ic pro­duc­tiv­i­ty — many busi­ness start-ups abort because the founders can’t obtain health­care, many nov­el­ists of my acquain­tance are in seri­ous finan­cial trou­ble or are ter­ri­fied of giv­ing up the day job (that comes with insur­ance), and so on. The cur­rent mess is respon­si­ble for 22,000 avoid­able deaths per year — a 9/11 scale cat­a­stro­phe every six weeks.

The sub­jects vary — crime and penal pol­i­cy, health­care, don’t get me start­ed on for­eign pol­i­cy — but there is an ide­o­log­i­cal approach in Amer­i­ca that is dis­tin­guished by one com­mon char­ac­ter­is­tic: words and deeds utter­ly lack­ing in the qual­i­ty of mer­cy.

This is very true amongst the sub­ur­banised mid­dle class of Amer­i­ca. It’s worse than just a lack of mer­cy — it’s an ingrained con­ser­v­a­tive self­ish­ness — all I care about is that I get what I believe I deserve.

Unfor­tu­nate­ly, I’m hear­ing this a lot again from peo­ple here who don’t remem­ber the Thatch­er years. Lis­ten­ing to a par­ty in the gar­den two doors up from me last night, there was expres­sions of exact­ly the same self­ish­ness. Expect the four to twelve years after the next elec­tion to be fright­en­ing, peo­ple.

Not Quite Hollywood

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Hollinwood sign apes LA’s rival:

A recre­ation of the icon­ic Hol­ly­wood sign, which nes­tles in the Cal­i­forn­ian hills, has appeared on a grass verge by the side of the M60 — in Hollinwood.
No-one has yet claimed respon­si­bil­i­ty for the sign, which at 3ft (0.9m) high is dwarfed by its famous cousin.
An Old­ham Coun­cil spokesman said it was “def­i­nite­ly not a coun­cil ini­tia­tive”.

(Via BBC News Online.)

Equipping an Expedition

It’s been a long time since I last read “Time Enough for Love” by Robert Hein­lein, but I’m hav­ing flash­es of one part of it at the moment.

I have an idea for a web appli­ca­tion — one that could work out very well indeed, and I’ve giv­en myself four months in start­up mode to see if I can make it hap­pen. I’m at the end of the sec­ond week of this, and I still keep think­ing of things I need to get done in order for this to work. Some of them are com­pli­cat­ed, like cod­ing a fea­ture of the appli­ca­tion. Some are sim­pler, like writ­ing a data pri­va­cy pol­i­cy.

In the nov­el, there is a sequence where the pro­tag­o­nist is set­ting out on a pio­neer­ing trip. With a fixed amount of car­ry­ing capac­i­ty, he works and re-works the list of items to take, and at least once has the shock of real­is­ing he’s missed some­thing obvi­ous but vital off the list.

I’m going through that right now. My app will involve tak­ing pay­ment for its func­tion. So how the heck did it take me two weeks to realise I’ll need to buy an SSL cer­tifi­cate, in order to secure the trans­mis­sion of peo­ples’ sen­si­tive infor­ma­tion?

*facepalm*

(This whole is big, scary, and fun. I should talk a lit­tle more about it here.)

One Step Closer to Art becoming Reality

Michael Jack­son to be buried with­out his brain:

Though his body was released the next day to rel­a­tives, his brain was not. The pop star’s inert brain must “hard­en” for at least two weeks before doc­tors can con­duct their neu­ropathol­o­gy tests.

Remov­ing the brain is the “only way to car­ry out the tests” accord­ing to a source for the Mir­ror. “The tis­sue has to be exam­ined. I can’t tell you how long that is going to take.”

Any­one who has ever watched a hor­ror movie knows what hap­pens next:

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Pack those shot­guns, peo­ple.

via Scott Beale.

The Unevenness of Space-Time Convergence

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The Uneven­ness of Space-Time Con­ver­gence « Strange Maps:

How long does it take to trav­el from Lon­don to else­where? The answer is pro­vid­ed by this map, show­ing a set of expand­ing cir­cles cen­tered on the British cap­i­tal, each big­ger one delin­eat­ing two extra hours of trav­el time.
The famil­iar shape of the world is mor­phed into grotesque, con­tort­ed shapes as these isotem­po­ral lines replace the usu­al lines of lon­gi­tude and lat­i­tude for frame of ref­er­ence.

This is from 1981, so it’s not quite as accu­rate any more. I’d love to see it redrawn.

(Via Strange Maps.)